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Frequently Asked Questions

Got Questions? We've got answers

1. What types of social media platforms do you specialize in?

We specialize in a wide range of social media platforms including Facebook, Instagram, LinkedIn, and Google Business Profile. Our expertise also extends to TikTok, Pinterest, and YouTube, ensuring we can tailor our strategies to fit the platforms most relevant to your business.

2. How do you tailor your services to fit my specific business needs?

We start with a detailed discovery session to understand your brand, audience, and goals. This allows us to craft a personalized social media strategy or content plan that aligns perfectly with your business objectives and resonates with your target audience.

3. What does the process look like for the Done-for-You content service?

Our Done-for-You content service includes initial consultation, a detailed proposal and marketing discovery tool, custom content creation (posts, graphics, videos), regular communication with review and approval stages, and automated scheduling and posting. We manage everything from start to finish, with regular performance monitoring and adjustments to keep your content effective and engaging.

4. How do you measure the success of a social media strategy?

We use a variety of metrics to measure success, including engagement rates (likes, comments, shares), follower growth, website traffic from social media, and conversion rates. When you decide what your Key Performance Indicators (KPIs) are for your social media, we work together to understand the detailed analytics reports and insights to track progress and adjust strategies as needed to maximize results.

5. Can I be involved in the content creation process?

Absolutely! In fact, your photos and videos are essential to the success of your social media! We value your input and offer a collaborative approach. You can be as involved as you like, from providing feedback on content drafts to suggesting topics or themes. Your insights help us ensure the content reflects your brand voice and meets your expectations.

6. How long does it take to see results from your social media services?

The timeline for seeing results can vary based on your specific goals and the current state of your social media presence. Generally, you can expect to see initial engagement improvements within the first few weeks, with more significant growth in brand awareness and conversions typically occurring over a few months of consistent effort and strategy refinement. That’s why we start with a 3-month contract.

7. How do I work with you?

Getting started with us is simple and straightforward:

Schedule a Free Consultation: Click here to book your free consultation. We’ll discuss your needs, goals, and how our services can best support your social media objectives.

Proposal & Agreement: Based on our discussion, we provide a customized proposal outlining our recommended strategy, services, and pricing. Once you agree, we’ll send the contract and finalize the details and get started.

Onboarding: We guide you through our onboarding process, discussing the proposal/marketing tool and your responses, and including setting up any necessary accounts, accessing branding assets, and aligning on key messages.

Implementation: We begin crafting your social media strategy or content plan, keeping you informed and involved with regular updates and opportunities for feedback.

Ongoing Support: We provide continuous support, monitor performance, and adjust strategies as needed to ensure your social media presence stays dynamic and effective.

8. Do I have to show my face on video?

No! In fact, we have an excellent video strategy called B roll that features you without having to show your face or having to talk. When you’re ready, we can level up to videos where you talk to your audience.

9. Do I have to sign a contract?

Done-for-you content typically starts with a 3-month initial contract and moves to month-to-month services upon the 4th month. That way, we can analyze what is working best for your accounts.